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Data protection declaration of Hotel Emmental


Information on the handling of your data

The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

You can visit our website without providing any personal details. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. This data is analysed exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

Anonymous information of this kind is statistically evaluated by us in order to optimise our Internet presence and the technology behind it.

Personal data is only collected if you voluntarily provide it to us in the context of an enquiry via a form. We use the data you provide without your separate consent exclusively to fulfil and process your enquiry.

Under Swiss law, you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.

Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.

Our server is located in certified and secure data centres in Switzerland. The connection to the servers is made using 256-bit SSL encryption (recognisable by the URL beginning with "https").
When you access our website, the following data is stored in log files

  • IP address
  • Date and time of the server request
  • the operating system of your computer
  • the browser you are using (type, version and language)
  • referrer URL

This usage data forms the basis for statistical, anonymous analyses, so that trends can be identified which we can use to improve our services accordingly.

Legal basis for processing personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When processing personal data that is necessary for the fulfilment of a contract to which the data subject is a party, the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

Use of cookies

Information is stored in the cookies on this website, which can then be called up on your next visit. You can also manage the acceptance of cookies from this site in your browser programme and block them if necessary.

Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie.

You can also object to the use of cookies for reach measurement and advertising purposes via the deactivation page of the Network Advertising Initiative (http://optout.networkadvertising.org/) and additionally the US website ( http://www.aboutads.info/choices ) or the European website ( http://www.youronlinechoices.com/uk/your-ad-choices/ ).
If you deactivate cookies, you may not be able to use all the functions of our websites.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=de.

Google reCaptcha

We use the reCAPTCHA service from Google Inc (Google) to protect your orders via the Internet form. The query serves to differentiate whether the input is made by a human or abusively by automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and used there. By using reCaptcha, you agree that the recognition you provide will be used to digitise old works. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The deviating data protection provisions of Google apply to this data. You can find more information on Google's privacy policy at: https://www.google.com/intl/de/policies/privacy/.

Social Media Plugins

Our website uses so-called "social plug-ins", i.e. plug-ins from social networks, in particular the "Share" button and the page plug-in of the provider "Facebook", whose website facebook.com is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland is responsible for the German website facebook.de. The plug-ins are usually labelled with a Facebook logo.

When you visit our site, a direct connection is established between your browser and the server of the social media platform via the plugin. The platform then receives the information that you have visited our site with your IP address. If you click on the "plugin button" while you are logged into your social media account, you can link the content of our site to your profile. This allows the social network to associate your visit to our site with your user account. We would like to point out that, as the provider of the page, we have no knowledge of the content of the transmitted data or its use by the social media platform. We have no influence on the type and scope of the data that is then collected by the social networks. The purpose and scope of the data collection and the further processing and use of the data by the respective social networks as well as your rights in this regard and setting options to protect your privacy can be found in the data protection information of the respective social networks, for Facebook at http://www.facebook.com/about/privacy/ and http://www.facebook.com/help/?faq=186325668085084.

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g.

for Mozilla Firefox:
https://addons.mozilla.org/de/firefox/addon/facebook-blocker/


for Opera:
https://addons.opera.com/de/extensions/details/facebook-blocker/?display=en


for Chrome:
https://chrome.google.com/webstore/detail/facebookblocker/chlhacbfddknadmnmjmkdobipdpjakmc?hl=de


We use a social media plugin from TripAdvisor Inc, 400 1st Avenue, Needham, MA 02494 USA on our website. TripAdvisor collects reviews from its users about tourist offers and is an online company. These reviews are combined with booking recommendations. We use the TripAdvisor widget to present customer opinions about us in a neutral way. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. TripAdvisor places a cookie on your computer as soon as you access a page with the widget. TripAdvisor privacy policy: https://tripadvisor.mediaroom.com/CHDE-privacy-policy

Additional integration of third-party services and content

We use content or service offers from third-party providers within our website for the analysis, optimization and economic operation of our online offer in order to integrate their content and services, such as videos or fonts. This always presupposes that the third-party providers of this content are aware of the IP address of the user, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content.

Contact forms and e-mail contact

Description, purpose and scope of data processing

There are contact forms on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored:

  • Surname and first name
  • Company (optional)
  • address details
  • telephone number
  • e-mail address
  • Your message
  • Reservation type (table reservation, hotel room, voucher)
  • Amount (vouchers)
  • Reservation date and time
  • Choice of room (hotel)
  • Number of persons

The following data is also stored at the time the message is sent:

  • IP address of the user
  • Date and time of sending

The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during transmission is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of the data is the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. a GDPR if the user has given consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. b GDPR.

Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

Possibility of objection and removal

The user has the option to withdraw their consent to the processing of personal data at any time. If the user contacts us by e-mail (contact form), they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued and the revocation must be made by telephone.

All personal data stored in the course of contacting us will be deleted in this case.

Questions to the data protection officer

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, please contact:

Michael Gfeller
Hotel Emmental
Dorfstrasse 32
3550 Langnau i.E.

phone: +41 34 402 65 55
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Change to our privacy policy

We reserve the right to amend this privacy policy from time to time so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.